Privacy Policy

We are committed to safeguarding your personal information.

Effective Date: 20 FEB 2026

At SendPanel.net, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. By using SendPanel, you consent to the data practices described in this policy.


1. Information We Collect

A. Information You Provide to Us

  • Account Information: When you register, we collect your name, email address, and password.

  • Payment Information: If you purchase a subscription, our third-party payment processors (e.g., Stripe, PayPal) collect billing details. We do not store your credit card numbers on our servers.

  • Communication: Any information you provide when contacting our support team.

B. Information via Social Media APIs

To provide our core services, you grant us access to your social media accounts via official Application Programming Interfaces (APIs). This may include:

  • Profile Data: Username, profile picture, and account ID.

  • Content Data: Posts, comments, and media you choose to schedule or manage.

  • Analytics: Engagement metrics (likes, shares, reach) required to generate your reports.

  • Authentication Tokens: We store encrypted "access tokens" to post on your behalf. We never see or store your social media passwords.

C. Automatically Collected Data

  • Log Data: IP address, browser type, operating system, and access times.

  • Cookies: We use cookies to keep you logged in and remember your preferences.


2. How We Use Your Information

We use the collected data to:

  • Provide the Service: Facilitate the scheduling and publishing of your content.

  • Analyze Performance: Generate analytics reports for your social media strategy.

  • Improve the Platform: Identify bugs and develop new features based on usage patterns.

  • Communication: Send you system updates, security alerts, and newsletters (you can opt-out of marketing emails at any time).


3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data to third parties. We only share information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in operating our website (e.g., cloud hosting, payment processing).

  • Social Media Platforms: Data is shared with platforms (Instagram, LinkedIn, etc.) solely to execute the actions you request (e.g., posting a photo).

  • Legal Requirements: If required by law or in response to valid requests by public authorities.


4. Data Security

We implement industry-standard security measures, including:

  • Encryption: Data transmitted between your browser and our servers is encrypted using SSL/TLS.

  • Secure API Access: We use OAuth protocols to ensure we only have the permissions you explicitly granted.

  • Restricted Access: Only authorized personnel have access to our databases for maintenance and support.


5. Data Retention

  • Account Data: We retain your information as long as your account is active.

  • Social Media Data: We only cache social media data as long as necessary to provide analytics or schedule posts. You can disconnect your accounts at any time, which revokes our access immediately.


6. Your Rights (GDPR & CCPA)

Depending on your location, you have the following rights:

  • Access: The right to request a copy of the data we hold about you.

  • Correction: The right to update inaccurate information.

  • Deletion: The right to request that we delete your personal data ("The Right to be Forgotten").

  • Portability: The right to request your data in a machine-readable format.


7. Third-Party Links & API Terms

Our service connects to third-party platforms. By using SendPanel, you are also bound by the privacy policies of these platforms:


8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have questions regarding this Privacy Policy or your data, please reach out to us:

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